Refund & Replacement Policy
Thank you for shopping with us. We are committed to providing high-quality products and excellent customer service. Please read our policy carefully before making a purchase.
1. No Refund Policy
We do not offer refunds once a product has been purchased. All sales are final.
2. Replacement Policy
We offer replacements only under the following conditions:
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The product received is damaged, defective, or incorrect.
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The issue is reported within [3] days of delivery.
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Proof of damage or defect (such as photos or videos) is provided at the time of the request.
3. Replacement Process
To request a replacement:
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Contact our customer support team at [your email address].
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Provide your order number and clear evidence of the issue.
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Once approved, we will arrange a replacement.
4. Conditions for Replacement Approval
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The product must be unused and in its original packaging.
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The item must be returned before a replacement is dispatched (if applicable).
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Requests made after the specified time period will not be accepted.
5. Non-Eligible Cases
Replacements will not be provided in the following cases:
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Change of mind after purchase.
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Minor color or design variations due to screen differences.
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Damage caused by misuse, improper handling, or normal wear and tear.