Refund & Replacement Policy

Thank you for shopping with us. We are committed to providing high-quality products and excellent customer service. Please read our policy carefully before making a purchase.

1. No Refund Policy

We do not offer refunds once a product has been purchased. All sales are final.

2. Replacement Policy

We offer replacements only under the following conditions:

  • The product received is damaged, defective, or incorrect.

  • The issue is reported within [3] days of delivery.

  • Proof of damage or defect (such as photos or videos) is provided at the time of the request.

3. Replacement Process

To request a replacement:

  • Contact our customer support team at [your email address].

  • Provide your order number and clear evidence of the issue.

  • Once approved, we will arrange a replacement.

4. Conditions for Replacement Approval

  • The product must be unused and in its original packaging.

  • The item must be returned before a replacement is dispatched (if applicable).

  • Requests made after the specified time period will not be accepted.

5. Non-Eligible Cases

Replacements will not be provided in the following cases:

  • Change of mind after purchase.

  • Minor color or design variations due to screen differences.

  • Damage caused by misuse, improper handling, or normal wear and tear.